Thank you for submitting a request for financial counseling reimbursement. Please note: It may take up to 10 business days to process your request. If we require additional information in order to continue processing your request, we will contact you at the personal email you provided.

Please be sure to check your spam folder for messages from before contacting us about your request status. If you have not received an email within 10 days of submitting your application, please contact us at

DO NOT submit more than one request.

Additional financial help is available through our  emergency hardship  loan program and via our #FedLifeHacks program.